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    Our services for professionals

    Priority boarding, flexibility, comfort, claims handled within 48 hours... With the Pro contract, you and your employees can benefit from services reserved for professionals.
    Updated on 23 July 20253-minute read

    Have you subscribed to one of our corporate offers? Your contract gives your organization's employees access to our services reserved for professionals, for ever more comfortable and worry-free travel.

    100% flexible tickets

    100% flexible fares1

    Use your company code to access our 100% flexible tickets:

    • Business Première ticket ;
    • Pro Seconde ticket.

    100% flexible" tickets guarantee you :

    • Maximum Flexibility (refund free of charge up to 30 minutes after your train's departure)
    • Guaranteed Exchange (your ticket is exchangeable, even on full trains on the day of your journey)

    TGV INOUI PRO

    With the TGV INOUI PRO2 app, you can find your e-tickets, exchange them and receive real-time information about your journey (track numbers, disruptions, etc.).

    Storesmobile

    The TGV INOUI PRO mobile app

    The essential mobile application for travel professionals. From your smartphone, manage all the details of your trip with TGV INOUI.
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    48-hour response to your complaints

    Benefit from 48-hour processing3 of your claims and requests relating to the Punctuality Guarantee.

    Comfort and peace of mind with Business Première

    Access to the TGV INOUI lounges, free drinks and newspapers on the platform... Discover the advantages reserved for your employees traveling with Business Première.

    Discover Business Première

    1 Flexible fares :

    • ticket exchangeable free of charge up to 30 minutes after departure
    • ticket refundable free of charge up to 30 minutes after departure at stations and stores in the departure area
    • from 30 minutes before departure, the number of exchanges is limited to 2 and exchanges are restricted to another train of the day and for a journey including the initial journey
    • tickets exchanged from 30 minutes before departure are non-refundable.

    2 TGV INOUI PRO

    Need to make an exchange or access your travel information? With the TGV INOUI PRO advantage, do it all from your smartphone. The free TGV INOUI PRO app and the TGV INOUI PRO mobile site are specially designed for the needs of professionals on the move.

    Download the free TGV INOUI PRO application (available free of charge on iPhone and Android) and benefit from :

    • exchange your e-tickets (even on full trains)
    • free cancellation of your e-tickets
    • automatic trip synchronization
    • dematerialization of your Liberté and Grand Voyageur cards
    • real-time travel information
    • availability of your travel documents

    The TGV INOUI PRO website also allows you to easily exchange and cancel your TGV INOUI PRO e-ticket, at the same price as the original ticket, from a phone with an Internet connection or a computer. This service is available on iPhone and Android. The m-ticket is nominative and non-transferable: you may be asked to show proof of identity when you are checked on board.

    3 If you have a complaint or request relating to the G30 Guarantee, contact our customer service department: thanks to your e-ticket pro, your request will be processed by links-email within 48 hours (working days) by a team of dedicated advisers. Fill in the form online or from your TGV INOUI PRO application (help and contact section).

    Discover also

    Carte Liberté

    Read more

    The Grand Voyageur program

    Read more

    Our Business Première offer

    Read more

    Header : © Seb Godefroy

    Discover also : © Seb Godefroy / Seb Godefroy / Seb Godefroy