WiFi

Once on board, accessing the Internet is easy:

On IOS and MAC:

• Activate wifi in your parameters or settings.
• Select the "_SNCF_WIFI_INOUI" network.
• Click on "Connect me
• You will be redirected to the TGV INOUI Portal to finalize your connection, by clicking on "Connect to Internet". If this is not the case, manually enter the url https://wifi.sncf * in your browser to finalize your connection to the INOUI TGV Portal.

On Desktop :

• Activate wifi in your parameters or settings.
• Select the "_SNCF_WIFI_INOUI" network.
• You will be redirected to the TGV INOUI Portal to finalize your connection, by clicking on "Connect to Internet". If this is not the case, manually enter the url https://wifi.sncf * in your browser to finalize your connection on the TGV INOUI Portal.

On Android :

• Activate wifi in your settings.
• Select the "_SNCF_WIFI_INOUI" network.
• Validate the General Terms of Use by clicking on "Connect me".
• Click on "Copy the link and access the Internet" and paste it into your usual browser. You can also manually enter the url https://wifi.sncf * in your browser to access the TGV INOUI Portal.

* This link is only available if you have activated Wifi on board a TGV INOUI.

If you can't see the WiFi network, this means that :

• either it's out of service for technical reasons ;
• or it's due to the configuration of your equipment (laptop, smartphone, tablet...). In this case, we advise you to try connecting with another device.

The wifi service may be disrupted due to communication problems with the infrastructure. As this may be a one-off problem, please try again later.

We recommend one of these 3 solutions:

Open wifi.sncf in your browser:

• Copy the following address: https: //wifi.sncf*.
• Open your browser (we recommend Chrome).
• Paste the link.
• Accept the Terms and Conditions by clicking on "Connect to Internet".
• You can also reconnect by clicking on the "Connect to Internet" button next to Settings at the top of your screen.

Forget the network, then reconnect:

• Go to your wifi settings.
• Click on "Forget network".
• Re-select the "_SNCF_WIFI_INOUI" network.
• Accept the Terms and Conditions by clicking on "Connect to Internet".
• You can also reconnect by clicking on the "Internet Connection" button next to Settings at the top of your screen.

Deactivate your VPN:

Some VPNs prevent access to the on-board wifi connection interface, so we recommend you disable it.

* only accessible after activating TGV INOUI wifi

A working WiFi connection allows you to browse the sites of your choice (on board, WiFi is shared, so avoid streaming and downloading).

• If WiFi is activated, but you are unable to consult a web page, enter the url https://wifi.sncf* in your browser. A message will be displayed on the TGV INOUI Portal home page inviting you to accept the general conditions of use. Click on "Connect to Internet" to finalize your connection.

A working wifi connection allows you to browse the sites of your choice (on board the wifi is shared, avoid streaming and downloading).

The following message will then be displayed on the home page: "You are not connected to wifi".

• For MAC and Android: If you are not connected, enter the url https://wifi.sncf *. A message will then be displayed on the TGV INOUI Portal home page inviting you to accept the general conditions of use. Click on "Connect to Internet" to finalize your connection.
• For computers (except MAC) and IOS: If you are not connected, enter the url https://wifi.sncf *. A pop-in will appear on the INOUI TGV Portal home page inviting you to click on "Connect to Internet" to finalize your connection.

* only accessible after activating the Wifi TGV INOUI

There are three possible cases:

• The WIFI connection is very weak
  • This is probably a temporary reduction in the reception signal. Please reconnect in a few minutes.
• Internet connection is very weak
  • It is likely that your TGV is passing through an area of poor coverage or heavy Internet use by other customers on board. The TGV INOUI portal remains available via the link https://wifi.sncf to consult multimedia content without requiring Internet access.
• If the phenomenon persists, it is probably due to a technical problem.
  • Please see our answer to the question "I'm having trouble connecting, what can I do?

Wifi on board is available on all TGV INOUI trains equipped with wifi. Wifi availability depends on operator coverage.

Depending on the device, opening the upstream VPN may block the Internet connection or access to the INOUI TGV Portal.
In this case, disconnect your VPN to be able to use the service.

• copy the following address: https: //wifi.sncf * ;
• open your browser (we recommend Chrome) ;
• paste the link ;
• accept the Terms and Conditions by clicking on "Connect to Internet".

If this doesn't work, try another piece of equipment.

If the problem persists, it's probably a technical problem (see answers to the question " I'm having trouble connecting, what can I do? ").

* This link is only available if you have activated Wifi on board an INOUI TGV.

There may be several reasons for these difficulties:

• you are passing through an area with poor coverage ;
• or your maximum throughput capacity has been reached, due in particular to a bottleneck in the number of travelers connected;
• or it's linked to the equipment you're using.

Try to reconnect later to improve your access.

* The TGV INOUI Portal link is only available if you have activated WiFi on board a TGV INOUI.

The wifi service may be disrupted due to communication problems with the infrastructure. Please try again later and refresh the page.

This is possible on certain lines.

Wifi is not yet deployed on our TER and Transilien trains.

It's possible, but you'll have to pay for it.

To find out more

For more information on station connections, visit the Gare et Connexions website .